Getting Started 8

• Set-Up
• Quick Start
• Packages - Starter, Plus + Pro
• Join Me
• How To Get The Most Out Of Ardens

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Online Training 5

• For GPs + ANPs
• For Nurses + HCAs
• For Pharmacists
• For Practice Managers
• For Reception & Admininstration Team

Research 0

Face-Face Training 1

• Face-Face Training

Webinars 6

• Webinars
• Housekeeping Webinar
• LTC Webinar
• Flu Clinic Webinar
• QOF Health Check Webinar

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Recent Updates 1

• Updates & Meeting Packs

Triage 3

• General Consultation
• Paediatrics Consultation
• Common Infections

Key Information 7

• Future Care Plan + Key Information
• Sharing Records
• Communication Needs & Accessible Information
• Safeguarding
• Privacy Settings

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Drug Monitoring 8

• Drug Review
• Drug Optimisation
• Drug Monitoring
• Insulin Monitoring & Passport
• Benzodiazepine + Z-Drug Monitoring

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Formularies 4

• Home Oxygen
• Covert Medication Administration
• Formularies
• Compression Hosiery Formulary

Other 4

• Recording Hospital / Other Medications
• Personally Administered Items Endorsements
• Synchronising Medication Review Dates
• Action Group Descriptions

Procedures 5

• Minor Surgery
• Joint Injections
• Contraceptive Implants
• Progesterone Injection
• INR - Warfarin Monitoring

Treatment Room 8

• High Altitude Illness
• NHS Health Checks
• Patient Specific Directives - PSDs
• Phlebotomy
• Pill Checks

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Vaccinations 9

• Flu Clinics
• Recording Vaccinations
• Recording Vaccinations in a Batch
• Residential Institute Codes & Read Codes
• Shingles Vaccination

See all 9 articles

Administration 19

• Complaints, Compliments, Comments + SEA
• MDT Case Management Meetings
• Volunteer Patients - Medical Education
• GP2GP Degraded Data
• Why is This Alert On This Patient?

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Receptionists 3

• Reception & Administration
• Managing Loan Equipment
• New Patient Registration

Referral Forms 8

• Lifestyle Referral Forms
• Mental Wellbeing Letter
• Referral Forms
• Referrals - Wiltshire CCG
• Importing Consultations in to Referral Letters

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Referral Tips 5

• Referral Safety Netting Letter
• Referral Safety Netting - Referral Tracking
• Referral Safety Netting - Email Referral Tracking
• How to add attachments as screenshots to referrals and letters
• Referral Review

Workflow Optimisation 3

• Document Processing
• GP Resilience Reports
• Who See's What?

Data Sharing 2

• New Enhanced Data Sharing - in progress
• Type 2 Opt Out

Long Term Conditions 6

• Asthma
• CVD Screening & Primary Prevention
• Diabetes
• Frailty
• COPD

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LTC Reviews 9

• Overview
• Setup
• Sending LTC Invitations
• Booking LTC Appointments
• Sending LTC Reminders

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Cancer & End of Life Care 5

• Cancer Care
• End of Life & Palliative Care
• DNR Resuscitations Form
• Death Documentation
• DS1500

Other 6

• Interpreting ECGs
• Pathways
• Termination of Pregnancy
• Uncomplicated UTI’s in Women
• PEFR Diary

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Reports 5

• Reporting
• Reporting Support
• Report Patient Count vs Item Count
• Batch Reporting
• Reimbursement for PCV/Hib Men C Vaccination Programme

Contracts 5

• QOF Health Check
• Enhanced Services Templates
• Usual GP
• Individualised QOF Income Reports
• QOF Update

Accessing Templates 8

• Accessing Ardens Templates
• Auto-Consultations
• Customising Your Toolbar
• F12 Launcher / Favourites
• Missing Icons

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Emails 4

• Emailing Referrals
• Read Receipts
• Sending Emails + SMS Messages to Patients
• Scanning From Your NHS.net Inbox

Journal 5

• Amending Template Entries
• Clinical & Administration Events
• Tabbed Journal & Filters
• Viewing The Patient’s Notes While Using a Template
• Audit Trail View

Other 8

• Icons
• Problems & Summary
• Shortcut Keys
• Clinical Tree Configuration
• Enahanced Summary Care Record-AI

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Governance 2

• Governance
• Sustainability

Letters & Referrals 4

• Letter Heads
• OOH & Ambulance Notifications
• Word Document Compatibility
• Invoices

Online Services 7

• Online Services Setup and How to Grant Access
• Online Records - SystmOnline and Mobile App
• Online Questionnaires
• Appointments - SystmOnline and Mobile App
• Medications - SystmOnline and Mobile App

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Hybrid Mail 1

• Hybrid Mail

Investigations 1

• Results Follow-Up