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Knowledge base
General
Getting Started
13
Set-Up
Quick Start
Packages - Starter, Plus + Pro
Join Me
How To Get The Most Out Of Ardens
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Online Training
6
For GPs + ANPs
For Nurses + HCAs
For Pharmacists
For Practice Managers
For Reception & Administration Team
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Research
1
RCGP Prescribing Assessment
Face-Face Training
5
Practice Training
Training - Reception and Administration
Training - Nurses and HCAs
Training - GPs and ANPs
Training - Practice Manager and Data Quality
Webinars
14
Webinars
LTC Webinar
QOF Health Check Webinar
Medicines Management Webinar
Abnormal LFTs and NAFLDs Webinar
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Scores
2
Liver Fibrosis
PEWS Score
Updates
Recent Updates
15
Ardens SystmOne Updates
Urinary Tract Infections
Lyme Disease Formulary
Acute Cough and RTI formularies
Renal & Ureteric Stones
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Triage + Key Information
Triage + Key Information
31
Minor Surgery
Joint Injections
Contraceptive Implants
Progesterone Injection
INR - Warfarin Monitoring
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Triage
9
General Consultation
Common Infections
Paediatric Consultation
Child Examination
Telephone Consultation
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Key Information
15
Future Care Plan + Key Information
Sharing Records
Communication Needs & Accessible Information
Safeguarding
Privacy Settings
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Results
2
Anaemia
Abnormal LFTs
Prescribing & Medicines Management
Drug Monitoring
11
Drug Review
Drug Optimisation
Drug Monitoring
Insulin Monitoring & Passport
Benzodiazepine + Z-Drug Monitoring
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Formularies
6
Home Oxygen
Covert Medication Administration
Formularies
Compression Hosiery Formulary
Allergic Disorders & Anaphylaxis
See all 6 articles
Other
5
Recording Hospital / Other Medications
Personally Administered Items Endorsements
Synchronising Medication Review Dates
Action Group Descriptions
Pregabalin and Gabapentin
Procedures + Treatment Room
Treatment Room
14
High Altitude Illness
NHS Health Checks
Patient Specific Directives - PSDs
Phlebotomy
Pill Checks
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Vaccinations
14
Flu Clinics
Recording Vaccinations
Flu Clinic Resources 2020/21
Recording Vaccinations in a Batch
Residential Institute Codes & Read Codes
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Childhood Immunisations
2
Childhood Immunisations
Bravery Certificates
ECG
0
Cervical Smear
0
Long Term Conditions
Long Term Conditions
9
CVD Screening & Primary Prevention
Diabetes
Frailty
Mental Health SMI Review
Asthma Consultation
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LTC Reviews
13
Overview
Setup
Sending LTC Invitations
Booking LTC Appointments
Sending LTC Reminders
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Cancer & End of Life Care
6
Cancer Care
End of Life & Palliative Care
DNR Resuscitations Form
Death Documentation
DS1500
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Other
10
Interpreting ECGs
Pathways
Termination of Pregnancy
Uncomplicated UTI’s in Women
PEFR Diary
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Reports & Contracts
Reports
5
Reporting
Reporting Support
Report Patient Count vs Item Count
Batch Reporting
Reimbursement for PCV/Hib Men C Vaccination Programme
Contracts
10
QOF Health Check
Enhanced Services Templates
Usual GP
QOF FAQs
QOF CVD Primary Prevention
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FAQs
Accessing Templates
7
Accessing Ardens Templates
Auto-Consultations
Customising Your Toolbar
F12 Launcher / Favourites
Missing Icons
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Emails
4
Emailing Referrals
Read Receipts
Sending Emails + SMS Messages to Patients
Scanning From Your NHS.net Inbox
Journal
5
Amending Template Entries
Clinical & Administration Events
Tabbed Journal & Filters
Viewing The Patient’s Notes While Using a Template
Audit Trail View
Other
8
Icons
Problems & Summary
Shortcut Keys
Clinical Tree Configuration
Enhanced Summary Care Record-AI
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Governance
3
Governance
Sustainability
Patient Identifiable Data
Letters & Referrals
4
Letter Heads
OOH & Ambulance Notifications
Word Document Compatibility
Invoices
Online Services
7
Online Services Setup and How to Grant Access
Online Records - SystmOnline and Mobile App
Online Questionnaires
Appointments - SystmOnline and Mobile App
Medications - SystmOnline and Mobile App
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Hybrid Mail
1
Hybrid Mail
Investigations
1
Results Follow-Up
Notifcations, Tasks & Pathology / Radiology Redirection
1
Notifications, Tasks & Pathology / Radiology Redirection
Ardens Manager
Set up
5
Activate Account
Add Staff Members
Webinars
Walkthroughs
Ardens Manager Group Datasharing Access
Service Management
7
Upload Service Data - EMIS Web
Upload Clinical Data SystmOne
Upload COVID-19 Data - SystmOne
Upload COVID-19 Data - EMIS Web
View & Record Activity
See all 7 articles
National Contracts - QOF
3
Upload QOF Reports - EMIS
Upload QOF Reports - SystmOne
EMIS - Change to End of Financial Year Data
National Contracts - Other
3
PCN DES - Dashboard Overview
PCN DES - Upload Data SystmOne
PCN DES - Upload Data EMIS Web
Local Commissioned Services
2
Upload LCS Data - SystmOne
CFF Overview
Meetings
1
Video Conferencing
Data Sharing & Privacy
2
Data Processing & Storage
Data Sharing - Contracts
Administration
Administration
39
Complaints, Compliments, Comments + SEA
MDT Case Management Meetings
Volunteer Patients - Medical Education
GP2GP Degraded Data
Why is This Alert On This Patient?
See all 39 articles
Receptionists
14
Reception & Administration
Managing Loan Equipment
New Patient Registration
Free Slot Search Presets
Triage Questionnaire
See all 14 articles
Referral Forms
11
Mental Wellbeing Letter
Referral Forms
Referrals - Wiltshire CCG
Importing Consultations in to Referral Letters
Referrals / Communications and Letters node
See all 11 articles
Referral Tips
5
Referral Safety Netting Letter
Referral Safety Netting - Referral Tracking
Referral Safety Netting - Email Referral Tracking
How to add attachments as screenshots to referrals and letters
Referral Review
Workflow Optimisation
3
Document Processing
GP Resilience Reports
Who Sees What?
Data Sharing
2
New Enhanced Data Sharing - in progress
Type 2 Opt Out
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