Getting Started 13

• Set-Up
• Quick Start
• Packages - Starter, Plus + Pro
• Join Me
• How To Get The Most Out Of Ardens

See all 13 articles

Online Training 5

• For GPs + ANPs
• For Nurses + HCAs
• Pharmacists
• For Practice Managers
• For Reception & Administration Team

Research 1

• RCGP Prescribing Assessment

Face-Face Training 5

• Practice Training
• Training - Reception and Administration
• Training - Nurses and HCAs
• Training - GPs and ANPs
• Training - Practice Manager and Data Quality

Webinars 20

• Recorded Webinars
• LTC Webinar
• MSK Webinar
• Abnormal LFTs and NAFLDs Webinar
• What's New in QOF 21-22 Webinar

See all 20 articles

Scores 2

• Liver Fibrosis
• PEWS Score

Triage + Key Information 16

• Minor Surgery
• Joint Injections
• Contraceptive Implants
• Progesterone Injection
• INR - Warfarin Monitoring

See all 16 articles

Triage 9

• General Consultation
• Paediatrics Consultation
• Common Infections
• Child Examination
• Telephone Consultation

See all 9 articles

Key Information 17

• Future Care Plan + Key Information
• Sharing Records
• Communication Needs & Accessible Information
• Safeguarding
• Privacy Settings

See all 17 articles

Results 3

• Anaemia
• Abnormal LFTs
• FeNO Test

Drug Monitoring 11

• Drug Review
• Drug Optimisation
• Drug Monitoring
• Insulin Monitoring & Passport
• Benzodiazepine + Z-Drug Monitoring

See all 11 articles

Formularies 7

• Home Oxygen
• Covert Medication Administration
• Formularies
• Compression Hosiery Formulary
• Allergic Disorders & Anaphylaxis

See all 7 articles

Other 9

• Recording Hospital / Other Medications
• Personally Administered Items Endorsements
• Synchronising Medication Review Dates
• Action Group Descriptions
• Pregabalin and Gabapentin

See all 9 articles

Treatment Room 20

• High Altitude Illness
• NHS Health Checks
• Patient Specific Directives - PSDs
• Phlebotomy
• Pill Checks

See all 20 articles

Vaccinations 16

• Flu Clinics
• Recording Vaccinations
• Flu Clinic Resources 2020/21
• Recording Vaccinations in a Batch
• Residential Institute Codes & Read Codes

See all 16 articles

Childhood Immunisations 2

• Childhood Immunisations
• Bravery Certificates

ECG 0

Cervical Smear 0

Long Term Conditions 10

• CVD Screening & Primary Prevention
• Diabetes
• Frailty
• Mental Health SMI Review
• Asthma Consultation

See all 10 articles

LTC Reviews 14

• Overview
• Setup
• Sending LTC Invitations
• Booking LTC Appointments
• Sending LTC Reminders

See all 14 articles

Cancer & End of Life Care 8

• Cancer Resources Overview
• End of Life & Palliative Care
• DNACPR Form
• Death Documentation
• DS1500

See all 8 articles

Other 10

• Interpreting ECGs
• Pathways
• Termination of Pregnancy
• Uncomplicated UTI’s in Women
• PEFR Diary

See all 10 articles

Reports 8

• Reporting
• Reporting Support
• Report Patient Count vs Item Count
• Batch Reporting
• Reimbursement for PCV/Hib Men C Vaccination Programme

See all 8 articles

Contracts 15

• QOF Health Check - Case Finders
• Enhanced Services Templates
• Usual GP
• QOF FAQs
• QOF CVD Primary Prevention

See all 15 articles

Accessing Templates 7

• Accessing Ardens Templates
• Auto-Consultations
• Customising Your Toolbar
• F12 Launcher / Favourites
• Missing Icons

See all 7 articles

Emails 4

• Emailing Referrals
• Read Receipts
• Sending Emails + SMS Messages to Patients
• Scanning From Your NHS.net Inbox

Journal 5

• Amending Template/Journal Entries
• Clinical & Administration Events
• Tabbed Journal & Filters
• Viewing The Patient’s Notes While Using a Template
• Audit Trail View

Other 8

• Icons
• Problems & Summary
• Shortcut Keys
• Clinical Tree Configuration
• Enhanced Summary Care Record-AI

See all 8 articles

Governance 3

• Governance
• Sustainability
• Patient Identifiable Data

Letters & Referrals 5

• Letter Heads
• OOH & Ambulance Notifications
• Word Document Compatibility
• Invoices
• Referral Form Locations

Online Services 7

• Online Services Setup and How to Grant Access
• Online Records - SystmOnline and Mobile App
• Online Questionnaires
• Appointments - SystmOnline and Mobile App
• Medications - SystmOnline and Mobile App

See all 7 articles

Hybrid Mail 1

• Hybrid Mail

Investigations 1

• Results Follow-Up

Notifcations, Tasks & Pathology / Radiology Redirection 1

• Notifications, Tasks & Pathology / Radiology Redirection

Administration 39

• Complaints, Compliments, Comments + SEA
• MDT Case Management Meetings
• Volunteer Patients - Medical Education
• GP2GP Degraded Data
• Back Dating Entries

See all 39 articles

Receptionists 15

• Reception & Administration
• Managing Loan Equipment
• New Patient Registration
• Free Slot Search Presets
• Triage Questionnaire

See all 15 articles

Referral Forms 11

• Mental Wellbeing Letter
• Referral Forms
• Referrals - Wiltshire CCG
• Importing Consultations in to Referral Letters
• Referrals / Communications and Letters node

See all 11 articles

Referral Tips 5

• Referral Safety Netting Letter
• Referral Safety Netting - Referral Tracking
• Referral Safety Netting - Email Referral Tracking
• How to add attachments as screenshots to referrals and letters
• Referral Review

Workflow Optimisation 3

• Document Processing
• GP Resilience Reports
• Who Sees What?

Data Sharing 2

• New Enhanced Data Sharing - in progress
• Type 2 Opt Out

Recent Updates 17

• Ardens SystmOne Updates
• Urinary Tract Infections
• Lyme Disease Formulary
• Acute Cough and RTI formularies
• Renal & Ureteric Stones

See all 17 articles

Ardens Service Reports 2

• Uploading Condition Reports to Ardens Manager
• Ardens Manager Bulk Uploads

Set up 5

• Activate Account
• Add Staff Members
• Ardens Manager Webinars
• Group Datasharing Access
• Upload Error Messages

Service Dashboards 9

• Upload Service Data - EMIS Web
• Upload Service Data - SystmOne
• Upload COVID-19 Data - SystmOne
• Upload COVID-19 Data - EMIS Web
• View & Record Activity

See all 9 articles

QOF 5

• Upload QOF Monitor Reports - EMIS
• EMIS - Change to End of Financial Year Data
• QOF Overview
• Upload QOF Data - SystmOne
• Upload QOF Case Finder Reports - EMIS

Network Contract DES 3

• Network Contract DES - Dashboard Overview
• Network Contract DES - Upload Data SystmOne
• Network Contract DES - Upload Data EMIS Web

Other National Contracts 4

• NHS Health Check - Upload Data EMIS Web
• National Enhanced Services 2021/22
• SMI Health Check - Upload Data EMIS Web
• Enhanced Services - Upload Data EMIS

Local Commissioned Services 3

• Upload LCS Data - SystmOne
• CFF Overview
• Upload LCS Data - EMIS

Meetings 1

• Video Conferencing

Data Sharing & Privacy 2

• Data Processing & Storage
• Data Sharing - Contracts

Webinars 1

• COVID-19 Vaccination Dashboard Webinar 04.02.21