LTC Reviews

Overview

Setup

Sending Invitations

• Booking Appointments

Sending Reminders

The Initial Review & Tests

The Review

Interim Reviews

 Exception Reporting



Booking The Appointment


Click this icon under the patients name for the ‘Long Term Condition Review’ template, then click the ‘Booking’ tab. To ensure the correct appointment(s) are booked, both options below include instructions:

  • If a Cardiovascular, Respiratory or General Review is required, depending on your clinics
  • How long the appointment should be (ensuring appropriate time is given)


Booking Online

Patients can book appointments online using the pre-set ‘slot types’ and following instructions on the 1st invitation.


Booking Via Reception

The receptionist or admin team can book appointments using the pre-set 'free slot search' and instructions on the ‘Long Term Conditions Review’ template. If a patient declines an invitation for an annual review, just tick the ‘Declined invitation + review’ box. This will stop them being sent further invitations.



NEXT: Sending Reminders