You can open the telephone consultation by using the   icon above the patient's name. 



Assessment 


Triage - tick to record this is a triage


General consultation - direct access to respiratory, dermatology etc including prescriptions and leaflets 


Ambulance triage - has the patient been triaged by the ambulance service 


Follow-up - tick to mark this as a follow up 


Skype - record a skype consultation.  The button will open up skype on the login page 


Identity + contact details verified - confirm who you are speaking with 


3rd party - if you're speaking with a family member / carer of the patient, record their name here


Vitals & Lifestyle - to see the history of previous readings (e.g. click the mouse into the BP box and look in the yellow panel on the right-hand side to see the historic recordings)


Scores and diaries - will open all of the scored assessments and patient diaries that we have available.  These can be printed out and left at reception for the patient to collect 


Investigations - all of these buttons will open up previous results and give access to ICE/SunQuest electronic pathology requesting 



Impression 


You can record your impression either by read code or free text 



Management 


Plan - write the plan going forward


Advice - tick to record advice given.  Use the pencil icon to write the advice given.  


Leaflets & Med3 - print, text or email leaflets, print a med3 or generate letters


Formulary - access the main formularies including paediatric medicine 


Criteria - referral criteria and future care planning 


Follow-up - arrange a follow up.  Use the follow-up template or book an appointment or home visit 



Failed Encounter 


Read code the failed encounter or type in the message that you left the patient.  Use the preset button   to select from helpful preset options





Don't forget to ok the template and save the record when finished.


Note: If you need any help please click help & feedback at the top right-hand corner of the template and click contact us if you wish to fill in the online form for help.