Please see our Flu Clinic Webinar here.

Public Health England Training Presentations for 'Childhood Flu' and the 'National Flu' programme'.

2019/20 Flu Season

Guidance from the National Flu Immunisation Programme (Public Health England) and the Green Book Chapter 19 have been amended for the 2019/20 flu season. This year there is an extension to the additional cohort of children so that those aged two to ten but not yet eleven on 31st August 2019 are now eligible.  

NHS England has issued instructions based on advice from the Joint Committee on Vaccination and Immunisation that the following vaccines should be administered:

Target Group


6 months to less than 2 years -  in a risk groupQuadrivalent Vaccine (QIVe)      
2 years to 17 years but not yet 18 years - in a risk group* Live Attenuated Influenza Vaccine (LAIV) unless contraindicated
2 years but not yet 9 years - in a risk group and not received an influenza vaccination beforeShould be offered a second dose 4 weeks after first 
2 years but not yet 10 years - not in a risk group* Live Attenuated Influenza Vaccine (LAIV) - Single dose irrespective of whether influenza vaccine had been received before
18 years to under 65 years - in a risk groupEgg grown quadrivalent influenza vaccine (QIVe) or cell-based quadrivalent influenza vaccine (QIVc)    
65 years and overAdjuvanted Trivalent Vaccine (aTIV) is recommended but practices can also use cell-based quadrivalent influenza vaccine (QIVc) or  high dose trivalent influenza vaccine (TIV-HD) but this one is not eligible for reimbursement because it has a significantly higher list price

* If LAIV contraindicated or unsuitable then a suitable inactivated vaccine should be offered


Flu Clinics FAQ's 


All of the influenza reports can be found by going to 'Reporting > Clinical Reporting > Ardens > Vaccinations' 

Vaccine Orders

There are a set of reports for ordering which can be found at 'Reporting > Clinical Reporting > Ardens > Vaccinations > Influenza Vaccination 2019 2020 b Ordering' these will give practices an indication of how many vaccines of each type should be considered for ordering. 

Flu Clinics

Follow the steps below to ensure the correct activity is performed and recorded:

  • Step 1. Check the 'Review Before' reports 
  • Step 2. Sending Invitations
  • Step 3. Adding PSDs
  • Step 4. Giving The Vaccine
  • Step 5. Check the 'Review After' reports 
  • Step 6. Getting Paid

N.B. Read codes are not required for payment. For further information, see here.

Step 1. Check The Review Reports (before invitations)

Go to 'Reporting > Clinical Reporting > Ardens > Vaccinations > Seasonal Influenza | 2019 2020  a Reviews Before'

Before Clinics - before sending invitations:

Step 1.1 Aged under 18 and taking aspirin 

"Because of the theoretical risk of Reye’s syndrome, children age 2 through 17 years on aspirin therapy should not be given LAIV. Instead they should be vaccinated with the inactivated injectable influenza vaccine"

Patients under the age of 18 who are on aspirin therapy are therefore contraindicated for LAIV and should be offered QIVe instead.  

Step 1.2 Care Homes, Housebound Patients and Carers 

Care Home Residents are not included in the main invitation reports as this avoids sending multiple invitations to the same address. These patient will still however have an alert icon under their name.

To make Care Home Residents appear in the correct reports, please ensure they have been coded with one of the read codes below:

  • Lives in a nursing home - 13F61
  • Lives in a residential home - XaImT 
  • Lives in care home - XaMFG 

To find out how to do this, see here

If carers are not in another risk group because these are not included in the CQRS payment reports we recommend coding them with '9OX4 Needs Influenza Immunisation' otherwise you will have missed income. 

N.B. Add these read codes at least 2 days before sending the invitations to ensure that they are included in the invite reports.

Step 1.3  Allergies or contraindications

Review records of patients identified to check if the record is up to date and whether the allergy or contraindication is still relevant and if not potentially end it or mark in error.

Step 1.4 Change date of influenza refusal read code

Practices are increasingly recording refusals for flu vaccinations earlier which does cause a problem if they are recorded before 1st September. This will not appear in the TPP or Ardens reports and you will still see a patient status alert suggesting the patient should be vaccinated.  Any coded refusals added prior to 1st September should be added again after 1st September.

N.B. It is possible to record a vaccination refusal as a batch from a list of patients. Once you've run it, right click and show patients. Select all patients, right click > Actions > Use Data Entry Template, then search for the 'Influenza Imms' template. You will then be prompted to enter the event details and once you've done this the Imms template will open. From here you can record the 'Influenza Refusal'.

 Step 1.5 Change date of influenza refusal vaccine content

As above, should be recorded after 1st September.

Step 1.6 Pregnant

Review your list of pregnant ladies to ensure that they are still eligible for invitation. Check for any delivery, abortive or miscarriage outcomes that have not been coded or identified by the report. 

Step 1.7 SMS consent but no mobile number

This report will identify patients who have been recorded with SMS consent but for some reason no longer have a mobile number recorded. Either contact the patient and obtain a mobile number or mark in error the SMS consent. 

Step 1.8 Still needs influenza 

Review records of patients identified who are not in an at risk group but previously read coded (after 1st September 2017) as required to check if they need to be vaccinated again this year and add 9OX4 to make the vaccination eligible for payment. These patients are not included in the invitation reports unless the code is recorded after 1st September 2018.

N.B. Ensure that you add / correct these read codes at least 2 days before sending the invitations to ensure that they are included in the invite reports.

Step 2. Sending Invitations

Go to 'Reporting > Clinical Reporting > Ardens > Seasonal Influenza | 2019 2020 c Invitations'

Here you will see reports for 1st, 2nd and 3rd invitations which identify patients who are eligible by age and vaccine type. Care/nursing home patients are excluded from the invitation reports. Please see this article about coding residential institutes.  

You can send invites by either email, SMS or post:

  • Email - Has email consent recorded
  • SMS  - Has SMS consent but no email consent recorded
  • Post   - Has no SMS and no email consent recorded 

N.B. There are specific reports for MJOG practices. These report include all patients with SMS consent regardless of email consent.  

When you send out your 1st/2nd Invitations and apply one of the codes in brackets the patients will be moved on to the next invitation but wont be visible in the next report until 2 weeks after the previous invitation code was applied. This means that you cant send out the 2nd and 3rd invitations to soon and will be a minimum of 2 weeks apart. 

N.B. The reports are set-up so that the preference is always to send the invite by email if possible. And when you send out your 1st Invitation and code with one of the codes in brackets the patients will be moved on to the 2nd invitation but wont be visible in the reports until 2 weeks after the 1st Invitation code was applied. 

We understand that every practice runs flu clinics very differently and require very personalised letters. As in previous years, we have therefore not created an invitation letter for Influenza Vaccinations. Practices can create local versions of letters and use these from the reports. 


There are pneumococcal and shingles reports too, but rather than sending separate invites, you may wish to just say something on your Flu invites like ‘If you are eligible for the pneumococcal / shingles vaccine, we’ll offer this at the same time’.

There are also a number of reports available that break down the flu population by individual risk groups. These can be found under 'Reporting > Clinical Reporting > Ardens > Vaccinations >Seasonal Influenza | 2019 2020 d target groups'. 


Step 3. Adding PSDs

There are two reports for PSDs which can be found at  'Reporting > Clinical Reporting > Ardens > Vaccinations > Seasonal Influenza 2019 2020 a reviews before'. These reports identify patients who have been vaccinated in previous flu seasons.  

Once the report has been run, the patient's record can be opened and checked. The Doctor can then add the PSD by opening the 'Influenza Immunisation' template and clicking the pre-set next to the 'Electronic PSD' box. The appropriate PSD can then be selected and the record saved.  

For clinical safety reasons these reports only include patients who have previously had the vaccination and excludes patients with an influenza allergy or contraindication read codes. 

We don’t have published instructions to batch record PSDs as they are patient specific and every patient's record should be checked individually before adding the PSD. This is the only way to ensure that it is safe to administer the influenza vaccination to the patient/s and also providing clinical protection for your staff who will be administering the vaccines.

Step 4. Giving The Vaccine 

Please note: you do not need to add read codes when recording vaccinations

4.1 Ad Hoc

If you see a patient in your routine surgery and they are due the influenza vaccine, you will see this icon under their name. Click this to open the template. On here should be everything you need to record the vaccination. The templates can also be found under auto consultations > ardens Imms & Injections.

N.B. The vaccination buttons will only be active if the patient is eligible, however if you need to administer a different vaccine you can tick the 'Override vaccination choice' which will then make the vaccination buttons available for use.  

The two links to the 'Pneumococcal Imms' and 'Shingles Imms' template will only be active if the patient is eligible.

There is a separate icon if they are eligible for the shingles or pneumococcal vaccine which have their own templates too.

N.B. The Vaccination node was designed as a ‘container’ for various fields for a vaccination. By adding a vaccination from the built in vaccination screen, its adds more detail in the background including a read code, a consent, batch and expiry date and GMS status which are all searchable. You can see the read codes associated with vaccinations by going to Setup > Vaccinations > Available Vaccinations. 

4.2 In a Flu Clinic

If you are running a flu clinic, you can either record giving the vaccine on an individual patient basis by following Step 4.1 above or you can record them as a batch. Find our more here.

N.B. Because of the variety of vaccines being administered again this year it will be more complicated to record as a batch. Consideration will need to be made for clinics / rotas and how you book patients in because you will need to obviously record different vaccinations for each group. If considering recording as a batch, please take extreme caution about this and it is your responsibility to ensure that you have identified the correct cohort of patients.

4.3 Recording Vaccines Given by Pharmacist and Others

If a vaccine is given by a pharmacist, on the template, click the ‘Given by other’ button. This will initially open up 'Record Vaccination' screen and then the 'Event Details' screen. On the 'Record Vaccination' screen check the details are all correct and select 'GMS status' of  'None' + click 'Ok'.

You will then see the 'Event Details' screen where you can record who the event was done by and the location. If you have an Event Details Template setup for the pharmacy etc. you could quickly select and apply this template.

Step 5. Check The Review Reports (after clinics)

Go to 'Reporting > Clinical Reporting > Ardens > Vaccinations > Seasonal Influenza 2019 2020  e Review After'

After Clinics - after vaccinations have been recorded:

Step 5.1 Duplicate vaccination recorded

Each year you will find a number of patients who are recorded as having received multiple vaccinations.  These should be reviewed and unless the patient qualifies for more than one vaccination multiple vaccinations should be marked in error.

Step 5.2 Vaccination given but not eligible

Each year you will find a number of patients who receive the vaccination but are not coded in anyway to indicate that they were eligible and therefore don't qualify for payment. Review records of patients identified in the report to check if there was a valid reason. This may need to be reviewed by the GP and once agreed consider adding backdated 'Needs influenza immunisation 9OX4'.

Step 5.3 Vaccination given but recorded as a read code not a vaccination
Occasionally vaccinations are not recorded correctly as a vaccination but instead only as a read code. Staff should be encouraged to record vaccinations correctly in the vaccination node. Review records of patients identified and add a backdated entry as a vaccination and to avoid any possible confusion with duplication mark in error the read coded entry.

Step 5.4 Vaccination given elsewhere 

There is risk that practices could claim inappropriately for vaccinations given elsewhere. So it is important to review records of patients identified in these two reports and ensure that the correct event details have been recorded as described in 5.3. 

Step 5.5 No response to 3rd invite 

If after sending three invites there has been no response add 'No response to influenza vaccination invitation XaQxM'.

Step 5.6 Non-QOF decline code used in error 

There are non-QOF decline codes available in the read code browser so if coding from the browser its is quite easy to record the wrong one. This report identifies those so that the code can be amended

Step 5.7 Health & Social Care Workers Enhanced Service 

These patients should not be coded with '9OX4 Needs Influenza Immunisation' as you could potentially claim payment twice for these patients. The report identifies HSCW vaccinated patients who have been coded with '9OX4' so that you can mark in error the code. 

Step 6. Getting Paid

Go to 'Clinical Reporting > Ardens > Contracts | Current Financial Year CQRS > k   Sep CFY' 

These reports should hopefully make reconciling CQRS payments quicker and simpler.

There are also two reports in the same folder for the Health & Social Care Worker ES. 

There are a number of reports available that break down the flu population by risk groups. These can be found under 'Reporting > Clinical Reporting > Ardens > Contracts Current Financial Year > Annual 2019 to 2020' .  In some areas practices are being asked to report on numbers of each group and numbers invited. 

In order to claim back the cost of vaccines, administration and dispensing fees an FP34 report needs to be produced by going to 'Reporting > Miscellaneous > FP34D Vaccination Report' select the date range and click 'Run Report'