We are often asked why Ardens referral letters are saved in the ‘Communications & Letters’ node and not in the 'Referrals' node on the clinical tree.
Hospital Referrals & Other eRefferals
As per National Targets, all 2ww, rapid access and routine hospital referrals should go via eRS (Choose & Book).
- These should all be done just as a 'Letter' which is stored in the 'Communications & Letters' node. When the eRS referral is then done on SystmOne, the letter should then be attached to the eRS (Choose & Book) referral. This then results in the referral and letter ending in the 'Referrals' node
- If a letter is saved as a referral it cannot be attached to an eReferral and if you could would duplicate the referral.
Community & Other Referrals
These do not always need to be done on eRS.
- It is not possible to fully configure a 'Word Referral' from a template without access to your SystmOne addres book. They are therefore created as a normal 'Letter' and are saved in the 'Communications & Letters' node